At Shaya Homedecore, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we are here to assist you with our straightforward return policy.

7-Day Return Window:

• You have up to 7 days from the date of purchase to return any item(s) for a full refund or exchange.

Eligibility Criteria:

• To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as received.
• Items that are personalized or customized cannot be returned unless they arrive damaged or defective.
• A unboxing video of opening the parcel is compulsory for raising any dispute for defective or damaged receipt of product.

Return Process:

1. Contact our customer service team at [contact email/phone number] to initiate the return process and receive a return authorization.
2. Carefully package the item(s) in their original packaging to prevent damage during transit.
3. Ship the item(s) back to us using a trackable shipping service.
4. Once we receive your returned item(s) and verify their condition, we will process your refund or exchange accordingly.

Refund Timeline:

• Refunds will be issued to the original payment method within [number of days] business days of receiving the returned item(s).
• Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to our error or a defective product.

Damaged or Defective Items:

In the unlikely event that your item arrives damaged or defective, please contact us immediately. We will work swiftly to resolve the issue and provide a replacement or refund as needed.

Contact Us:

If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team at sayhishaya@gmail.com/+91 9136683615. We're here to ensure your shopping experience with Shaya Homedecore is enjoyable and hassle-free.

Thank you for choosing Shaya Homedecore for your home decor needs!